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Services

From first conversation to day-to-day support

We do not just supply software. We make sure Tradium works well in your business, and keeps working. Advice, set-up, customisation, integrations, hosting and support all come from one team.

Step 1

Analysis and advice

A good system starts with a clear picture of your business. We go through your processes, from quotation to invoice and from purchasing to warehouse. That shows us where time is being lost, where data is entered twice and what your new system needs to be able to do.

You get honest advice, even if that means part of your current way of working is fine as it is.

  • Process analysis on site
  • Advice on set-up and working methods
  • Plan of approach with a timeline
Step 2

Implementation and migration

We set up Tradium to suit your processes and transfer your data from your current package: items, relations, price agreements, outstanding items and history. We check that import together, line by line where necessary.

We then show your employees how to work with Tradium, at their own workstations and with their own data. We are there with you at go-live.

  • Set-up and configuration
  • Data conversion from your old system
  • User training
  • Support at go-live
Step 3

Customisation and integrations

Every business has its own way of working. Tradium is built for that: with the built-in macro language, report generator and custom screens, we adapt the system, not your business.

Does Tradium need to talk to other systems? We build those integrations ourselves as well. We have been doing so since 1990, when we started with electronic ordering from wholesalers.

  • Banks: payments and bank statements
  • Web shops and customer portals
  • Suppliers: EDI, price lists and order messages
  • Carriers and track-and-trace
  • Payroll
  • Your own reports, documents and workflows
Step 4

Cloud, management and support

In the Tradium Cloud Center, Tradium runs on our own Dutch platform. We take care of the servers, the updates and the backups. Prefer to run on your own hardware? Then we manage that environment for you, remotely or on site.

If you have a question, you call or email people who know your set-up. Manuals and technical explanations can be found in our knowledge base tradiumtech.nl (in Dutch).

  • Hosting in the Netherlands and the EU
  • Server and network management, including virtualised environments
  • Backups of your data and servers
  • Support by phone and email

Also from us

More than ERP

E-commerce and hosting

Web shops and customer portals on CBBS/32 Hostsystems, our own platform for online trading, with real-time stock and order processing from Tradium.

System and network management

Setting up, managing and maintaining your company network, servers and workstations. That gives you one point of contact for software and hardware.

Warehouse and mobile

Handheld scanners and tablets for receipt, issue, stocktakes and restocking company vans, directly linked to your stock in Tradium.

A question about your own situation?

Call or email us. We are happy to think along with you, even if you do not yet know which direction you want to take.

Get in touch
Phone
+31 252 620 888
Email
info@keeminkdesign.nl
Support
support@keeminkdesign.nl